One of my tools to decode a situation is to name the FIX & FLOW
Going to the studio is a FIX, the work I do is the FLOW
Going to surf is a FIX, which wave you get is the FLOW
A camera is a FIX the pictures we take are the FLOW
This blog is the FIX, the posts in it are the FLOW
I find its better to deal only with the FIX to enable the FLOW, rather than trying to micro manage the flow.
For ex: taking the kids to book store once a week is a FIX which book they take is their FLOW.
Control system deal with both FIX & FLOW
Support system deal only with the FIX to Enable the FLOW